New Leads Electrical limited Privacy Notice

Our contact details
Name: New Leads Electrical limited
Address: unit 13 balmoor industrial estate, Peterhead , AB421QG
Phone Number:01779487261
E-mail: info@newleadselectrical.co.uk

The type of personal information we may collect

We currently collect and process the following information:
Name, email address, phone number and postal address,website details.Energy usage details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide a service
For invoicing or quoting
To design solar systems

Companies acting on there customers behalf for us to carry out electrical works
Niceic to carry out audits Your consent.

We assure you that we will always store your personal data securely. Where we have collected your personal
data, we will not share it for any reason except where:
• we are required to do so by law; or
• in order to enforce our own legal rights; or
• we are required to pass the
documentation which contains it to
our external auditors (who will carry
out a compliance assessment of the
documentation) and/or our Applications
Panel, Non-Compliance Panel and our
Appeals Panel.

How long will we hold your personal data?

We will retain your personal data for a maximum of 10 years. After this it will be securely deleted unless otherwise required by law, or unless you have made a written request within that 10 year time period, for us to continue to hold your personal data for a longer period.

We may share this information with Renewable Energy Consumer Code/ NICEIC.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting
Matthew jones, new Leads electrical, info@newleadselectrical.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

Where we have collected your personal data you have certain rights regarding that data, namely:

• you have a right to request access to copies
of your data that we hold; and
• you have a right to correct any error
in your data.
Under certain conditions, you would also have
a right to:
• request the deletion of your data;
• restrict the use of your data;
• object to our use of your data; and/ or
• request a transfer of your data to another
organisation or directly to you.

How we store your personal information
Your information is securely stored.

We keep personal contact details and contracts for 10 years if required. We will then dispose your information by deleting all files from our usb drives and scheduling software.

Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@newleadselectrical.co.uk or new leads electrical unit 13 balmoor industrial estate peterhead AB421QG or 01779487261 if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk